We hope this newsletter finds you and your family doing well. We are excited to be back at work on Tuesday, May 26 in a limited capacity. At this point we are well trained on new protocols that align with the most recent recommendations made from the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We will continue to monitor these agencies so we remain up-to-date on any new guidance that may be issued as we learn more about this virus.

Your next visit with us will look a little different:

  • Please wear a mask when coming to your appointment.
  • When you arrive at the office, we ask that you send us a text or call (802-863-5552) to notify us of your arrival. You will remain in your vehicle and we will call or text when it is time to come in the office. For patients with access to a cellular phone, please come in the office.
  • Whenever possible, only the patient with an appointment should come in to the office.
  • We ask you to sanitize your hands when you enter the building and if people are waiting, please remain 6 feet away from them.
  • You will be asked a series of screening questions and will conduct a no-contact temperature screening.

We will all be wearing masks at all times and the dentist and hygienists will be wearing face shields and other enhanced PPE in the clinical setting.

There are Plexiglas barriers at the front desks and no toys or magazines in the waiting room as these are difficult to disinfect. There are ultra-hepa grade air filters in every operatory and throughout the office. Common areas are being cleaned continuously. In addition, staff members are screened daily, including a temperature check. Please realize, these precautions are requirements mandated by the Vermont Office of Professional Regulation and must be followed in order for us to be open to the public. Appointments are being scheduled to allow social distancing between patients which may mean fewer options are available. Being closed for close to three months means ¼ of our patients have missed a recare appointment. We are doing our best under these circumstances and will be contacting you to reschedule if you missed an appointment. As always, we appreciate your patience and understanding. We are grateful for your trust and loyalty and look forward to seeing you at your next visit.


Dr. Joe Kropf and the Team

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